Yes, full refund, except setup fees are not refundable.

Yes, you can upgrade hosting plan at anytime, or you can switch to our dedicated server.

Yes, you can use the server IP for FTP and viewing the site.

Yes, a temporary URL will be automatically generated. (Windows Hosting)

Yes, you can have http://subdomain.yourdomain.com.

The wwwroot is the root directory where you store your Web pages. Anything that you do not want people to access, has to be out side of that folder. For example, /data folder is for database.

You do not see any files, but only folders in the FTP explorer so that you can create FTP user to the selected directory.